EC&O Venues Earls Court And Olympia

Service Desk & IT Support Show 2012, on 24-25 April at Brompton Hall, Earls Court, is the UK’s leading IT service management & support event.

EXHIBITION

With over 250 products and services being demonstrated, it provides a key opportunity for you to get technical and professional advice to help improve business efficiency and reduce operational costs.

BREAKFAST BREIFINGS

Powerful research, discussion and debate. Taken with complimentary refreshments, these are a stimulating and refreshing way to start the day.

SEMINARS

A great place to get a fresh perspective and a host of new ideas from the specialists. These sessions will inform and motivate, and include real-life case studies from industry pioneers.



KEYNOTES

Gain inspiration from business leaders and influential analysts who will be sharing their perspectives on the strategic matters of the day.

WORKSHOPS AND PANEL DISCUSSIONS

From expert-led workshops on the Service Catalogue to panel debates on essential metrics and their applications, these must-attend sessions are a great opportunity for personal education and in-depth team learning.

HOT TOPIC ROUNDTABLES

A popular addition to the show, join one of the roundtable discussion groups to share your experiences on a host of topical issues. With expert facilitators, subjects include inspiring team performance & motivation, the service catalogue, effective self-service, promoting the service desk and customer satisfaction metrics.

• Reducing operational costs
• Developing ITIL processes
• Maintaining Continual Service Improvement
• Increasing business efficiency
• Identifying the best service desk solution for your organisation

Click for more information on Service Desk & IT Support Show