EC&O Venues Earls Court And Olympia

Company Values

Care

Trust

Respect

Commitment

Passion

At Earls Court we're especially proud of our values.

They underpin our mission statement:

“We create environments to fulfil our GUESTs’ dreams” – where GUEST stands for ‘Give Us Extra Special Treatment’.

This statement enshrines our attitude to customer service.

And our values - care, trust, respect, passion and commitment - define the way we work.

The Values are incorporated into our recruitment process to ensure that every team member is comfortable with living and displaying them.

A regularly-changing team of Values Ambassadors is responsible for communicating Values activity amongst the teams, gathering feedback and taking responsibility for specific projects.

EC&O Venues' company values - care, commitment, trust and respect - form the principles under which everything is done and Earls Court and Olympia.

Values Training and Refresh workshops are available to all staff, facilitated by Ambassadors, in-house Learning & Development personnel and individual team members.

Read more about our values - download our Social Ethical and Environmental Report for 2009/10 here

Find out how we help our local community here

See how we help a wide variety of charities here

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Company Values